Shortly after we posted about Norton Security Products, a new Norton product, or better say Norton membership based service has been released by Symantec.
Welcome the Norton One.
This premium service provides a protection for multiple devices, dedicated priority support and unlimited virus removal service, all in one (remember this All-in-one for Norton 360?). Norton One brings protection for Windows, Mac OS X, and Android based devices.
This powerful Norton security solution has been designed for up to 5 devices (users can add more) protecting any combination of PCs, Macs® or Android™ devices, with 24/7 dedicated, members-only support, unlimited virus and spyware removal service from a Norton One expert, and with 25 GB of online storage for your important stuff.
As per Symantec’s press release from April 4, 2012., Norton One is available for online purchase in the U.S., Canada, U.K., Ireland, Australia and New Zealand. Norton One initially includes Norton 360 version 6.0, Norton Internet Security 2012, Norton Internet Security for Mac, Norton Mobile Security and 25 GB of online storage. The price for one year of Norton One is U.S. $149.99, which includes protection for up to five interchangeable devices with the option to add more when needed, and premium services and automatic protection updates. All Norton One customers with an active account are eligible to download the latest product versions and updates during their paid period.
So as long as one can utilize this premium membership for up to five devices, this may be a good deal. Otherwise, you can still buy a single product which protects one or multiple devices.
In addition, Symantec explains that a security membership provides consumers with a personalized experience, priority support, comprehensive care and exclusive benefits. In addition to delivering best-in-class core protection technologies across multiple devices, the Norton One membership delivers these specific key benefits:
- Personalized Experience – Each Norton One membership is uniquely tailored to the member’s individual security needs, allowing for customized communications and an entirely personalized experience.
- Priority Support – Members enjoy a high level of service including exclusive access to Norton One Advisors in an estimated two minutes or less and an Instant Call Back option allowing members to choose when and how they wish to be contacted. Norton One Advisors are dedicated to ensuring that members get the most out of their membership and that their families stay protected.
- Comprehensive Care – In the unlikely event members think they may have a virus, Norton One Advisors are there. Norton One Advisors will remove any malware on customers’ devices at no additional charge, as long as their Norton One account is active.
- Exclusive Benefits – In addition to access to dedicated Norton One Advisors and unlimited virus protection assurance, members will receive exclusive special offers for Norton products and services. Norton One membership grows with the changing needs of each member’s household and provides the flexibility to add additional devices to their membership or expand their online storage at any time for a prorated fee.
I think that Symantec has taken a right direction with Norton One, based on the belief that more and more people are using multiple devices on almost daily bases. This can be as simple as having both PC and Mac at home, or any combination of big and small computers, plus handheld devices.
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